Extreme Point of Sale, Inc.

If you have any problems or questions and you cannot find the answers in the help section or in the manual, ExtremePOS will be happy to give you technical support.

Technical support is FREE for 90 days after your first telephone call to ExtremePOS® technical support or after registration, whichever comes first. ExtremePOS®, Musicware and Praiz® technical support is $75.00 (single user) per month for phone support and updates or $37.50 for email support and updates after your initial free period. Additional user (multi-user) fees are $15 per user per month for phone support and updates, or $7.50 per user per month for email support and updates. This is a subscription service which is only valid when subscribed to before the 90-day “FREE” period expires. Otherwise, the user must first upgrade to the newest version and then purchase a contract. Contracts paid for in a year in advance are available at a discounted rate. These yearly plans are detailed on the support policy page. Technical support is available 9am to 5:00pm EST Monday through Friday.

As part of the “support and update” service, ExtremePOS® software updates are available upon request. Call Technical Support or your sales person to get the latest updates.

We also welcome any comments or suggestions about our software. You can reach our technical support representatives at:

Voice: 919-424-3878
Fax: 919-387-7592

Mail: Extreme Point of Sale, Inc.
Attn: Technical Support
1001-204 Pemberton Hill Rd.
Apex, NC 27502

If you are faxing or mailing any questions, comments, or suggestions to us, please include your name, phone, and/or fax number, the name of the company that you own or for which you work, the name and version of the program you are using, and a detailed explanation of your questions or comments so we can help you most effectively.