Support

Call us at: 800.647.9711

Customer Support

If you have any problems or questions and you cannot find the answers in the help section or in the manual, ExtremePOS will be happy to give you technical support.

Technical support is FREE for 90 days after your first telephone call to ExtremePOS® technical support or after registration, whichever comes first. The charge for update service is $100 per station per quarter.  Phone support costs an addition $100 per store, regardless of the number of stations. Phone calls for customers not on phone support are charged at the rate of $55 per half hour, with a half hour minimum per call charge.

As part of the “support and update” service, ExtremePOS® software updates are available upon request. Call Technical Support or your sales person to get the latest updates.

We also welcome any comments or suggestions about our software. You can reach our technical support representatives at:

Voice: 919-387-7597x101
Email:  .(JavaScript must be enabled to view this email address)

Mail: Extreme Point of Sale, Inc.
Attn: Technical Support
1001-204 Pemberton Hill Rd.
Apex, NC 27502

If you are mailing any questions, comments, or suggestions to us, please include your name, phone, and/or fax number, the name of the company that you own or for which you work, the name and version of the program you are using, and a detailed explanation of your questions or comments so we can help you most effectively.

Support Contract



Purchase a Support Call (For Customers on a Per-Call Basis, or questions on unsupported hardware)